FRRFirst ResponseRestorationllc

Insurance claims

Your insurer has a team.
Now so do you.

We work with every major carrier — and we know their playbooks. Full Xactimate documentation, direct adjuster coordination, and a team that fights for your full settlement.

Xactimate estimates accepted by all carriers
Direct adjuster coordination
IICRC-certified documentation
Supplemental claims filed when needed
ACV and RCV claims handled
No out-of-pocket if claim is covered

Some of the carriers we work with

These are some of the most common carriers we see — but we work with every insurance company. If your carrier isn't listed here, call us. We know how to document and negotiate any claim with any carrier.

What we do on every insurance claim

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Immediate documentation

Time-stamped photos, thermal imaging, and moisture readings before any cleanup. Establishes pre-mitigation conditions for the adjuster.

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Xactimate estimates

We scope every loss in Xactimate — the same software your adjuster uses. No disputes over line items or unit costs.

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Direct adjuster coordination

We communicate with your adjuster directly. You don't need to be the technical go-between in a complex restoration dispute.

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Supplemental claims

Over 40% of initial estimates are under-scoped. We identify missed items and file supplementals as standard practice.

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Daily drying logs

IICRC-compliant moisture readings logged daily. Documents every drying day and justifies every piece of equipment to the adjuster.

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Contents documentation

Xactimate contents inventory for every damaged item — the part of claims most homeowners leave money on.

Available right now

Have an active claim? Call us — we'll handle it.

One call connects you to a certified technician — 24 hours a day, every day of the year.

Nationwide toll-free: 1-888-373-5996